Shipping & Returns
We will send World wide, but if you are ordering from outside mainland UK please read the following as your transaction will be automatically blocked by the web site
Due to the varied nature of our products, a standard shipping rate just would not work. Either use the contact for shipping in checkout which sends us a message or please email your requirements to us at info@ catmint.biz and I will find the best price for you. The order can then be completed through Paypal - I will send you a paypal invoice if you agree to the cost of shipping. Please note that when you are looking at items, you are charged the price without UK VAT - this is up to you to sort out upon import into your country.
Standard postage rate is £6.60 (£5.50 +VAT), delivery is normally within 5 working days if the item is in stock. Highlands and Islands may incur an additional charge for larger items
Returns. Please contact us before returning an item for return address, etc. Full details are in our Conditions Of Use section
If your goods arrive damaged please contact us to arrange replacement and keep all packaging as it arrived. If possible please take photographs of the damage before unpacking.
A full refund excepting carriage on parts returned to us within 21 days of delivery of the goods to the buyer, subject to the goods returned are in the condition/packaging they were sold in and are not damaged in anyway; The goods were not specially ordered/manufactured for the customer; The goods have not been fitted or tampered with and all carriage costs relating to returned products are to be borne by the customer.